FAQ
Frequently Asked Questions and Answers on the Topic:
General Information
How can I stay connected by phone in South Africa?
There are two good options:
You can order an eSIM card while still in Germany and activate it as soon as you land in South Africa.
Alternatively, you can wait until you arrive in Underberg and buy a local SIM card, with or without data.
Who can I contact if I have problems?
Once your application is accepted, you’ll receive the contact details of your coordinators in Germany and in South Africa.
In general, you can always reach out to us directly with any issues or questions. We will do our best to support you throughout your volunteer placement.
Arrival & Departure
Which airport will I land at?
Wir empfehlen einen Flug zum Airport Pietermaritzburg, von wo aus man mit dem Auto nur noch ungefähr 1,5h bis Underberg benötigen würde. Dieser ist beispielsweise mit einem Umstieg in Johannesburg zu erreichen. Des Weiteren kann man auch nach Durban fliegen und am Flughafen \"King Shaka International Airport\" landen, wobei die Fahrt nach Underberg in diesem Fall mit ca. 3h deutlich länger dauern würde
How do I get from the airport to Underberg?
We recommend arranging transport through the tourism center in Underberg. We’ll help you organize and book this transfer.
History
Is there something special about Underberg’s history?
Underberg was founded in 1917 with the connection to the railway network and is still strongly rooted in agriculture today – especially dairy and livestock farming.
What should I know about South Africa’s history?
South Africa has a turbulent past, shaped by colonialism and apartheid, which only ended in 1994 with the election of Nelson Mandela. Since then, the country has been undergoing continuous social transformation.
Health Regulations
Which vaccinations are recommended for my stay in Underberg?
Recommended vaccinations include Hepatitis A and B, Typhoid, Rabies (if in contact with animals), Tetanus, Diphtheria, Polio, and Measles (MMR). Malaria prophylaxis is not required – Underberg is in a malaria-free zone.
Weitere Informationen findest du direkt auf der Seite des ADAC
Do I need health insurance abroad?
Yes. International health insurance is mandatory for participation. It must also cover emergency repatriation.
Culture
What should I know about the culture in South Africa and Underberg?
Underberg is located in the province of KwaZulu-Natal, which has a strong connection to Zulu culture. Respect toward elders, polite behavior, and avoiding political discussions are important.
How can I integrate well?
Be open, curious, and respectful. Learning a few words in isiZulu is greatly appreciated. And: listening is more important than making quick judgments.
Medical Care in South Africa
What is the medical care like?
Directly in Underberg, there is a small clinic that can handle emergencies. In addition, there are more clinics and hospitals in the surrounding towns, about 1.5 to 2 hours away by car.
Political Situation
What is the political situation in South Africa?
South Africa is a stable democracy. However, social challenges can sometimes lead to demonstrations – mostly peaceful. In Underberg, political tensions are rarely an issue.
Do I have to express myself politically or be careful about something?
No. Political discussions are not part of your placement. Polite restraint is recommended, especially on sensitive topics.
Safety
How safe is Underberg?
Underberg is considered calm and safe. Nevertheless, you should take basic precautions: do not display valuables openly, avoid walking alone at night, and always stay alert.
What about general safety in South Africa?
In larger cities, the crime rate can be higher. Since you will be based in a rural area, the risk is significantly lower. Still, it’s a good idea to regularly check for current safety advisories.
Language
What language is spoken in Underberg?
The main language is isiZulu. However, English is widely spoken and fully sufficient for everyday communication.
Do I need to speak Zulu?
No. Basic knowledge is not required, but using a few isiZulu words or greetings is very much appreciated and shows respect for the culture.
Visa & Entry Regulations
Are there special entry requirements?
Yes. If you enter from a country with a yellow fever risk (including transit stops), you must present proof of a valid yellow fever vaccination. Check your travel route in advance.
Do I need a visa for my volunteer service in South Africa?
No. German citizens do not need a visa for stays of up to 90 days. You will receive a visitor’s permit upon entry. Important: Your passport must be valid at least 30 days beyond your departure date and contain two blank pages.
Still have questions?
Feel free to send us a message!